Her experience also includes control devices such as industrial Programmable Logic Controllers (PLC’s), SCADA, Industrial Communications, & Industrial Ethernet Networks, Machine & Process Safety, IoT Gateways, Software, and Industrial Wireless Solutions.Ĭhristine Frank is the President and Owner of TCIC, Inc. For the past 11 years she has been focused on helping companies bridge IT and OT for proven results in IoT, IIoT and Industry 4.0. Frequent speaker, presenter, and moderator at industry conferences and end user events.Īdvisor and Industry Leader SME on Industrial Automation and Enterprise Infrastructure – Bridging the Gap between IT and OT in IIoT, Smart Manufacturing, and Industry4.0Ĭhristine brings more than 20+ years of experience in Industrial Automation, Process Control and Building Automation in Channel, Sales, Marketing, Product Management and Business Development globally for major companies such as: Siemens, Honeywell and SICK.in Business Administration from Pepperdine University M.B.A in Supply Chain Management from The D’Amore-McKim School of Business at Northeastern University.He has established himself as a thought leader for the trends and best practices impacting manufacturers regarding field service, service parts management, and the Internet of Things. Previously, Aly has been an analyst researching the service and customer support market for ten years at The Service Council and the Aberdeen Group. establishes a roadmap for the manufacturer to better understand how technology can transform service and support functions to drive exceptional customer experiences and customer value, profitable revenue growth, and improved efficiency in the field. is also responsible for research which aids manufacturers as they evaluate innovative technologies like 3D printing for service operations, augmented and virtual reality in field support, and the use of IoT and advanced analytics for remotely monitoring and managing assets. Georgetti holds an MBA from Ohio University, a master ‘s degree on Lean Manufacturing from Universidade de Campinas (UNICAMP – Brazil) and a bachelor’s degree in Mechanical Engineering from Universidade de Sao Paulo (USP – Brazil).Īs Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience. Engineering Manager, Site Operations and Logistics Manager, BU Lean Coordinator, BU Shop Floor Supervisor. America Supply Chain Global Sourcing Manager. ![]() Management positions in Brazil included S. Previous responsibilities included VG Global Manufacturing Strategy, VG Global Industry 4.0 strategy. ![]() Last 10 yrs in global roles with direct interface with Americas, Europe and Asia Pacific working on cross functional matrix and regional P&L organizations. Approximately 24 yrs working experience within Eaton Corporation split between US and Brazil. Responsible for defining and implementing global strategy and driving organization transformation on having both Industry 4.0 & Continuous Improvement working together towards increased Operational Excellence Performance. Alexandre Georgetti (Georgetti), Global Director – i4.0 & CI, Vehicle Group / eMobility.
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